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Continue ShoppingReturn & Refund Policy
Effective Date: 25 December 2025
At MyFashionHub, we want you to be completely satisfied with your purchase. If you are not happy with your order, our Return & Refund Policy explains how to return products and receive a refund or exchange.
1. Eligibility for Returns
Returns are accepted within 7 days of delivery for eligible products.
Items must be unused, in original packaging, and in the same condition as when received.
Products damaged due to customer misuse or normal wear and tear are not eligible for a return.
2. How to Return an Item
Contact our Customer Support at with your order details and reason for return.
Our team will guide you through the return process and provide a return shipping label if applicable.
Pack the item securely in its original packaging. Include all accessories, manuals, and tags.
Ship the product back to the address provided by our support team.
3. Who Pays for Return Shipping?
If the return is due to a wrong item, defective product, or shipping error, we will cover the return shipping cost.
If the return is for personal reasons (change of mind, wrong choice, etc.), the customer is responsible for return shipping fees.
4. Refund Process
Once we receive and inspect your returned item, we will notify you via email about the approval or rejection of your refund.
Approved refunds will be processed within 3–5 business days to your original payment method.
Refunds may take additional time to reflect in your account depending on your bank or payment provider.
5. Exchanges
Exchanges are available for items that are in stock and meet the return eligibility criteria.
Contact our Customer Support to request an exchange, and we will guide you through the process.
6. Non-Returnable Items
Certain items cannot be returned:
Gift cards or promotional items.
Products that have been used, damaged, or altered.
Items outside the 7-day return window.
To exercise your rights, contact us at fas.hionhubstore112@gmail.com.
7. Contact Us
If you have any questions or need assistance with a return, please contact our team:
Email: support@myfashionhub.com
Phone: +92-XXX-XXXXXXX
Address: Lahore, Pakistan